SHIPPING POLICY

Shipping Information and FAQs

Shipping Goals: Our goal is to provide the best shipping options to customers worldwide. We deliver to hundreds of customers across the world every day, aiming to offer services of the highest level.

Delivery Timeframe: The delivery timeframe for an order is divided into two parts:

Processing time: 1-5 Days
Shipping time: 3~8 Days

FAQs: We've provided some frequently asked questions below. If you don't find the answer, please send us a message at [email protected].

1. HOW LONG DOES DELIVERY TAKE?

Processing time: Depends on quality check, packaging, and store contingencies.
Shipping time: Estimated from the shipping date, may take longer due to various factors.

Shipping Timeframes:

United States: Standard Shipping (5-8 business days), Expedited Shipping (3-4 business days)
Canada: Standard Shipping (5-8 business days), Expedited Shipping (3-4 business days)
Australia: Standard Shipping (5-8 business days), Expedited Shipping (3-4 business days)
Europe: Standard Shipping (4-8 business days), Expedited Shipping (3 business days)
United Kingdom: Standard Shipping (5-8 business days), Expedited Shipping (3-4 business days)

Special Circumstances:

Possible delays of 1-4 weeks due to holidays, post office, customs, etc.

2. DO YOU DELIVER PRODUCTS INTERNATIONALLY?

Yes, we ship products worldwide every day. Shipping is available for most countries.

3. WHAT IF MY PARCEL IS DELAYED?

Special circumstances may cause delays (holidays, post office, customs). Most delays are customs-related, beyond our control.

4. WILL MY ITEMS COME TOGETHER?

We aim to ship complete orders, but in some cases, orders may be split into several packages due to different supply warehouse locations. Multiple tracking numbers will be provided.

5. ABOUT TAX:

Shipments are delivery duty unpaid. Customs or import duties are charged once the parcel reaches its destination country. Customers are responsible for these charges. Customs regulations prevent declaring items as gifts or understating product prices.

If your question hasn't been answered, feel free to contact us at [email protected], and we'll respond within 24 hours.